RETURNS & SHIPPING

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Return & Refund Policy

As our product is meant for consumption, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at dolbodahealth@gmail.com, and we’d be happy to assist.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dolbodahealth@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we’ve approved your return, please contact us at dolbodahealth@gmail.com.

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Shipping Policy

We ship to the United States only at this time. Once your shipment goes out, we will send you a tracking number at the email address you entered while placing your order. As we make each of our orders fresh, you may have to wait until the next harvest, then 5-7 business days for your shipment to arrive. Please note, we are not responsible for any customs duties or additional taxes that may need to be paid, but if you do run into significant issues, please reach out to us at dolbodahealth@gmail.com and we will do our best to assist. 

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* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose treat, cure, or prevent any disease *

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